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Welcome to a course that goes beyond the typical business communications course and sales training!

This course is divided into four modules and two bonuses. Each week, you'll receive a module that includes all the videos, the notes I teach from, worksheets, and slide deck. I release one at a time so you can practice what you learn. Don't rush. Watch each video, read the notes, and do the activities. Each activity is designed to "plant" what you learn in your psyche creating an awareness in real-life situations. The more you practice, the more ninja you become! Make it fun! Get your friends and family together and practice together. These fun memories will cement what you learn even more!  

This course begins with foundational training that reveals how you are designed and how your client is designed. It's only when you know yourself that you can best meet your client's needs and interact with communication intelligence that leaves your client feeling heard, valued, and satisfied. For this reason, shoot over to this link: www.tonyrobbins.com/disc and take your personality profile before diving into lesson 1 under Personality Styles. I love this assessment because it reveals your personality style but also the values that drive you. 

Before you get started, please allow me to commend you for this choice! All of us are clients and customers who appreciate quality products, services, and customer service. By taking this course, you will create a quality environment your clients will appreciate and walk away happy ensuring referrals!